Terms of delivery
(1) Fees vary depending on the weight of the package. The total price will be calculated before your payment.
(2) Average lead times observed. In case of absence or impossibility of delivery of your parcel, your deliverer leaves a notice of passage. You can reschedule a delivery.
ATTENTION: if the country of delivery is not part of the European Union, customs duties will be borne by the recipient.
MAKE A RETURN OR EXCHANGE
You have 14 days from the delivery of your order to make a return.
ATTENTION: Imperfect mats are not exchangeable or refundable.
The product must be NEW: never worn, never washed and never used.
It must be in its original packaging.
Return costs are the responsibility of the customer.
To request a return, simply contact us here, specifying the purpose of the return, your order number and photos of the defect if applicable.
The refund will be made within 10 days of receipt of your package at our premises.
Attention: if the country of delivery is not part of the EU, customs duties will be borne by the recipient.
(2) Average lead times observed. In case of absence or impossibility of delivery of your parcel, your deliverer leaves a notice of passage. You can reschedule a delivery.
ATTENTION: if the country of delivery is not part of the European Union, customs duties will be borne by the recipient.
MAKE A RETURN OR EXCHANGE
You have 14 days from the delivery of your order to make a return.
ATTENTION: Imperfect mats are not exchangeable or refundable.
The product must be NEW: never worn, never washed and never used.
It must be in its original packaging.
Return costs are the responsibility of the customer.
To request a return, simply contact us here, specifying the purpose of the return, your order number and photos of the defect if applicable.
The refund will be made within 10 days of receipt of your package at our premises.
Attention: if the country of delivery is not part of the EU, customs duties will be borne by the recipient.